loading

Loading...

Privacy Policy

PRINSLOO GLOBAL GROUP INC (hereinafter referred to as the "team," "we," "our," or "us") is dedicated to safeguarding your privacy. This privacy policy outlines how we collect, use, and share your information when you utilize the Software and Services, as well as the rights and options available to you concerning your information. If you disagree with the terms and conditions outlined in our privacy policy, you have the option to discontinue using the Software & Services.

Regular Updates

We routinely review and update the privacy policy, ensuring that you have access to the most recent version.

Information Collection and Usage

When you engage with the Software and Services, we may collect and retain the following types of information:

PERSONAL INFORMATION

To use the App, you may be asked to provide certain personal information (the “Personal Information”), including information about your 【name and account】, to optimize your use of the App. If you choose to provide such Personal Information, you agree to provide accurate and current information about yourself, and we will not be responsible for any injury related to any Personal Information you submit to the App or omit. The use or disclosure of any Personal Information you supply will be governed by our Privacy Policy: https://docs.google.com/document/d/16FggdW1JGO9d6-lyzg5tGrf8GKiARj_vdcpOGSg-t4A/edit?usp=sharing

What Information We May Collect

A. Information your directly and voluntarily provide to us

we may collect information that you provide to us. The information includes but is not limited to: your email address, the content of feedback, and the content of the questionnaire answered by you.

B. Information automatically collected when you use our Service

We will collect information including, but not limited to: your mobile device’s brand, model, operating system, resolution, screen size, system version, Bluetooth settings, internet connection, RAM, history, the apps you have installed, the apps you have running in the background, advertising IDs (such as Apple's IDFA), along with your account activation time, content displayed to you and whether you clicked on it, advertisements displayed to you and whether you clicked on them, URLs you have visited, notifications that have appeared on your mobile device, your IP address, your mobile country code, and your identity. We will also request access to your photos, media and files, your device’s camera and microphone, your Wi-Fi connection information and your device ID and call information.

C. Information collected by our Third-Party Advertising Partners.

We work with third party advertising partners to provide personalized ads for you.

Our partners may collect hardware and software information such as IP address, device ID and type, advertising IDs (such as Apple's IDFA, both of which are randomly generated numbers that you can reset by going into your device' settings), device language, operating system, time zones, and identifiers associated with cookies or other technologies that may uniquely identify your device.

D. Information collected by Third Parties Analytics Services

We may work with third party analytics services to help us provide you with better service. Information might be analyzed such as how often you use the application and the events that occur within the application. We collect this type of analysis information and use it in conjunction with the analytical information collected from other users so that such information cannot be used to identify any specific individual user.

If you give us personal information of somebody else, we will assume that you have their permission to do so. Transmissions to and from the game or the Site may not be confidential and consequently, may be read or intercepted by others.

How We May Use Collected Information

A. To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

B. To personalize user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

C. To improve our Site

We may use feedback you provide to improve our products and services.

D. To process cash deposits and withdrawals

We may use the information Users provide about themselves when players may choose to cash. We do not share this information with outside parties except to the extent necessary to provide the service.

E. To run a promotion, contest, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

F. To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, usage tips, website news and/or other requests, promotions. If at any time the User would like to unsubscribe from receiving future emails, they must delete their account in settings page under profile.

Disclosure of Your Personal Information

We may disclose your personal information to our business partners, including advertisers, publishers, and data tracking companies. These business partners may use your personal information to show you advertisements, measure your ad/site interaction, and better understand the site and app traffic usage or user behavior in order to improve their services. Such partners’ use of the information that we disclose to them will be governed by their privacy policies.

We may disclose your personal information to our trusted agents and service providers so that they can perform requested services on our behalf. For example, we may share payment information with a third-party service provider in order to assist us with processing credit card payments. These entities are prohibited from using User’s information for any purposes other than providing us with requested services. We may also share aggregate or anonymous information with other third parties in accordance with the terms of this Policy.

Our affiliates may also have access to your personal information collected through the game for the purposes set out in this Privacy Policy.

We may share your personal information as required or permitted by law to comply with a subpoena or similar legal process or government request, or when we believe in good faith that disclosure is legally required or otherwise necessary to protect our rights and property, or the rights, property or safety of others, including to advisers, law enforcement agencies, judicial and regulatory authorities. We may also transfer your personal information to a third party that acquires all or part of our assets or shares, or that succeeds us in carrying on all or a part of our business, whether by merger, acquisition, reorganization or otherwise.

Security of Your Personal Information

The security of your information is our utmost priority, and we take strict measures in order to protect our data from unauthorized access, use, disclosure or destruction of data. We have implemented physical, technical and administrative security measures for the app Services that comply with applicable laws and industry standards. For example, we use firewalls, encryption technology and other automated software designed to protect against fraud and identity theft; our data is only stored in centers that provide high-level security for your information. We strictly prohibit any user unreasonably using the privacy of others obtained during the use of the software.

WARNING

Please take care in sending us sensitive information because third parties can unlawfully intercept or access transmissions or private communications between you and us, and you acknowledge that internet transmissions are never completely private or secure. For your safety, you should never reveal any sensitive personal information in any of our public forums, message boards or chat features.

Personal Location Data: As a part of this service, we collect location information from your device. If you would like to opt out of having this information collected, you cannot use our Cash Withdrawals.

Children: The Services will not knowingly accept personal information from anyone under 18 years old. If you believe that a child under 18 has gained access to the Services, please contact us at [email protected]. We have taken commercially reasonable steps to restrict use of Services to those who are at least 18 years old. We do not sell products or services for purchase by minors.

Technical Information

To enhance and personalize the Software and Services, we gather specific technical information from your device, including but not limited to: your operating system's type, name, and version, Internet Service Provider (ISP), Global Position System (GPS), Internet Protocol (IP) addresses, Media Access Control (MAC) address, anonymous user identifiers, device configurations and identifiers, and Software and Services settings. For business security and control, we employ the Tongdun SDK, which necessitates the collection of unique information about your mobile phone terminal, such as IDFA, device type, device model, system type, geographic location, login IP address, and other pertinent device details. The SDK is utilized for identifying device fraud risks.

Usage and Social Networks Information

In order to deliver personalized content and services, including targeted interest-based advertisements from us or our partners, and to enhance the quality and functionality of the Software and Services, we collect specific information regarding your interactions and use of your device, the Software and Services, and other software. This includes details such as your usage of internet browsers and internet search applications, interactions with offerings and advertisements, and your engagement with social networks through the Software and Services.

Registration and Support-Related Information (If Applicable)

For the purpose of notifying you about Software and Services updates, we may collect information provided by you during the software and services registration process, such as your name, telephone numbers, and email address. Additionally, to provide you with support and manage your feedback or complaints, we gather information when you communicate with us via email or our support section, including your name, email address, and any information submitted by you.

Furthermore, during the use of the Software and Services, we automatically generate an anonymous internal user ID (which does not personally identify you), designated to your usage of the Software and Services (the "User ID"), and this may be combined with any of the aforementioned information. We do not intend to collect any personal identification information ("PII") except for the registration and user support specified in the privacy policy. However, errors during the data collection process may inadvertently result in the inclusion of PII. We conduct regular checks and updates to promptly identify and remove any unintentionally collected software and services information.

Information Sharing with Third Parties

We may share information with third parties under the following circumstances:

We are legally obligated to disclose your information.

The team undergoes mergers, acquisitions, changes in control, or other business transitions.

We may share your information with specific third-party companies, such as advertising platforms, and we will ensure that such third parties (i) guarantee the data's security, (ii) do not utilize the data for purposes other than providing services to us, and (iii) adhere to the privacy policy when using the data.

Except in the situations outlined above, we will not share your personal identification information with third parties without your prior consent.

Third-Party Content

While using the software and services, certain third parties may offer you the ability to provide content to them in various forms, including gadgets, buttons, websites, and advertising links. Such content and services are considered third-party content and services, and are subject to their own privacy policies. We do not review or guarantee these third-party contents and services. Before using or accessing such third-party content and services, we advise you to carefully read the terms and conditions of their respective privacy policies. By utilizing these services, you expressly release us from any liability arising from your use of such third-party content and services.

You can review how third parties use your data through the following links:

Apple: https://www.apple.com/legal/privacy/en-ww/

Information Security and Data Rights

We are committed to protecting the security of your personal information and utilize various security technologies and procedures to prevent unauthorized access, use, or disclosure of your personal information. We retain your personal information only for as long as necessary, and in compliance with this Privacy Policy, for our business and operational purposes or to fulfill legal requirements. We have implemented security procedures in accordance with industry standards to protect your information, and we have restricted access to your information on the server, which is safeguarded through encryption measures.

However, given that the Internet is not entirely secure, we cannot guarantee that the information you transmit to us will remain completely secure. To ensure data oversight in accordance with local laws, we have established data nodes worldwide for backup purposes.

Upon uninstalling our software or discontinuing our services, we will delete all of your data within three months. If you clear your data through internal software actions, we will promptly erase your locally stored data and delete all of your data from the server within one month.

If you are a user in Europe, you have the right to (subject to a limited number of exceptions): (i) request access to and rectification or erasure of your personal information; (ii) obtain a restriction of processing or object to the processing of your personal information; and (iii) request a copy of your personal information to be provided to you or a third party in digital format. You also have the right to file a complaint about the processing of your personal information with the data protection authority in the EEA. If you wish to exercise this right, please contact us via email at: [email protected]

International Data Transfers

If you are situated in the European Economic Area (EEA), any personal information collected from you through the Software and Services will be transferred to recipients in countries outside the EEA that may not provide a similar or adequate level of protection as that provided by EEA countries. By using the Software and Services, you explicitly consent to the transfer of your personal information to recipients as described in this Privacy Policy, even if they are located outside the EEA.

Children's Privacy

We comply with the Children’s Online Privacy Protection Act (COPPA) and the General Data Protection Regulation (GDPR). We do not intend to collect any personal identification information from children under the age of eighteen (18). However, errors may occur during the data collection process. If a parent or guardian becomes aware that their child has provided us with information without their consent, they should promptly contact us, and we will take the necessary steps to delete such information from our server.

Usage Conduct

We are vigilant in protecting our intellectual property. All content, images, designs, graphics, text, logos, buttons, interfaces, icons, audio and video clips, and the selection and arrangement of the Software and Services are our exclusive property and are safeguarded by the Berne Convention, international copyright laws, and other relevant laws and regulations.

By using the Software and Services, you agree to use them only for lawful purposes. We reserve the right, without incurring any liability to you, to terminate or suspend your access to all or part of the Software and Services, without prior notice, for any conduct that we, at our sole discretion, believe violates any applicable law or this privacy policy, or is detrimental to the interests of another user, a third-party, a sponsor, a licensor, a service provider, or a merchant.

Contact Information

If you have any questions or comments about this Policy, you can reach us via email at: [email protected]