Date Last Modified: 22 May 2025
At Prinsloo Global Group (“we”, “us” or “our”), we take the privacy and security of your personal information very seriously. This Privacy Policy (“Privacy Policy”) outlines how we collect and process information that identifies or is associated with you (your “personal information”) when you access our website (the "Site") or play a game (a “Developer Game”) published by an independent game developer (the “Developer”) that uses our services (the “Services”).
Personal Information You Provide Directly in the Developer Game:
We may collect personal information that you provide when you interact with a Developer Game. This includes the following:
• Contact details such as your first name, surname, email address, residential address, and phone numbers (mobile or otherwise).
• Personal information such as gender, age, age range, or image; account login details, including username, password, and pictures associated with your profile.
• Information shared bilaterally or within small groups through email, post, or other methods of communication.
• Third-party information, such as data obtained from site or platform providers about your use of or interest in our services.
• Location information, including GPS data from a mobile device interacting with our website or related to your IP address, when legally permissible.
• Activity and technical information, including content viewed, time and duration of your visits, device identifiers, operating system version, browser type, and IP address.
• Government identifiers such as passport numbers, driver’s licenses, or social security numbers when required for tax or legal reasons.
• Sensitive information such as biometric data, geolocation, financial data, and driver’s licenses as required for legal or regulatory compliance.
How We Collect Information:
We collect personal information to enable us to provide our services effectively. Below are the specific uses of this information:
• Registration and Authentication: Your personal information is used to register you for and authenticate your access to Developer Games.
• Game Access: Your data helps ensure you are legally able to play a Developer Game in your country or state.
• Player Interaction: We use this information to help you find other players and connect with people saved in your contacts.
• Payment Processing: Your personal details are used to process payments and reflect any purchases made in a Developer Game.
• Feature Access: We use your data to provide access to various game functionalities such as in-app messaging, chat, performance records, and profile customization.
• Support Services: We use your information to offer customer support related to Developer Games.
• Performance Monitoring and Improvement: We analyze your information to improve our services, test new features, and develop new products.
• Marketing Communication: We may use your personal details to communicate about new products, services, and offers in alignment with your preferences.
• Security: Your information is used to prevent fraud, abuse, and other harmful activities, while also strengthening our security measures.
• Legal Compliance: We may process your information to comply with legal and regulatory obligations, including defending against legal claims.
Sharing Your Information
We may share your personal information with third parties for the purpose of providing our services. Third-party service providers who receive your information are prohibited from using it for any purpose other than the one for which they were hired. Here are some scenarios in which we may share your personal information:
• Legal Requirements: We may share information when required by law.
• Business Transactions: In the event of mergers, acquisitions, or business changes, we may share your information.
• Advertising Platforms: We may share your data with advertising platforms to facilitate relevant marketing, ensuring that the data is used only to provide services and in accordance with this Privacy Policy.
• Other Circumstances: We will not share your personal data with third parties without your prior consent unless explicitly mentioned above.
We are dedicated to securing your personal information. We use a variety of security technologies to protect your data from unauthorized access, alteration, or disclosure. While we take all reasonable precautions, we cannot guarantee complete security, as the internet environment is not 100% secure. We will retain your information only as long as necessary and will delete it in accordance with our retention policies.
After you uninstall our software or stop using our services, your data will be deleted within three months. If you manually clear your data through internal settings, it will be immediately deleted locally, and we will also delete your server data within one month.
If you do not want your data used for advertising purposes, you can opt out. Note that while this will stop us from using your information for advertising, we may still collect data for operational reasons such as fraud prevention. Opting out may need to be done separately on each of your devices or browsers.
We take intellectual property protection seriously. The selection and arrangement of all content, images, design, graphics, text, logos, and software are our exclusive property and are protected under international laws.
We do not expect you to send us any confidential or proprietary information. Any such information submitted to us will be treated as non-confidential, and we reserve the right to use it as we see fit, with no obligation to compensate you unless otherwise agreed.
Our services are not directed towards children or minors under the age of 18. We comply with applicable laws regarding children’s privacy, including the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will delete it immediately.
We process your personal information in compliance with applicable laws, including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and similar privacy laws in the United Kingdom, Germany, Australia, and Canada. Specific regional disclosures are provided below:
As a California resident, you have rights under the CCPA, including the right to access, delete, or opt-out of the sale of your personal information. We also provide additional disclosures about the collection and use of your personal information.
For those located in the EEA, we act as the data controller and provide details on your rights under the GDPR, including rights to access, correction, erasure, objection, and data portability.
We comply with the UK General Data Protection Regulation (UK GDPR), providing residents of the UK with rights to access, correct, erase, restrict processing, and request data portability.
We comply with the Australian Privacy Principles (APPs) and provide Australians with rights to access and correct their personal information and to complain if they believe their data has been mishandled.
In Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and provide Canadian residents with rights to access, correct, and withdraw consent for processing of their personal data.
If you have any questions or concerns, feel free to contact us at: [email protected].
Prinsloo